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Software cannot be updated because files are in use in SureFire.


🔍 Software cannot be updated because files are in use in SureFire

This message usually means SureFire files are still being used by the software on one or more computers. To fix it, you need to close the open files and make sure SureFire is fully closed on the affected workstation(s).

⚠️ Before You Begin

Before updating, confirm that SureFire is not running and that no open files are still locked by another session.

📊 Step-by-Step Guide

Step 1: Close the open files

Use this when you need to stop SureFire from being locked by another running session.

To resolve this issue, close the open files, and make sure the software is closed on each workstation. If you find it open on any workstation, close the program and try again.

Step 2: Standalone Installation (single computer)

Use this when SureFire is not open on your computer.

Standalone Installation: If your software is not open on your computer, you can resolve the issue by rebooting the computer, or by manually closing the open files on the computer.

Step 3: Network Installation (server + workstations)

Use this when SureFire is not open on any workstation.

Network Installation: If your software is not open on any workstation, you can resolve the issue by rebooting the server, or by manually closing the open files on the server.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: diagnostic,install,setup