Support CenterWho do I contact for direct debit and payment questions about returns that I electronically filed?
🔍 Who do I contact for direct debit and payment questions about returns that I electronically filed?
This guide explains who to contact for questions related to direct debit and payment issues for returns you electronically filed.
⚠️ Before You Begin
The IRS requests that you wait 7 to 10 days after your return was accepted before calling their e-file Payment Services hotline.
📚 Step-by-Step Guide
Step 1: Review IRS information for Electronic Funds Withdrawals
Use this when you have questions, need details on features, or are dealing with errors related to electronic funds withdrawals.
The IRS provides information about Electronic Funds Withdrawals such as questions, features, and errors. Follow this link to view the IRS information:
https://www.irs.gov/uac/pay-taxes-by-electronic-funds-withdrawal
Step 2: Call the IRS 24-hour number for payment questions, cancelling payments, and errors
Use this when you need help with questions, cancelling payments, or errors.
The IRS also has a 24-hour number to call for questions, cancelling payments, and errors. They request that you wait 7 to 10 days after your return was accepted before calling the e-file Payment Services hotline at 1-888-353-4537.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: federal,form