Support Center293 - Could not build restore file." in SureFire when restoring from backup or transferring updates in SureFire"
🔍 What This Guide Covers
This article explains how to fix the SureFire error:
293 - Could not build restore file.
It applies when you are restoring from backup or transferring updates in SureFire.
⚠️ Before You Begin
Before you start, make sure you know the correct user name you are restoring to, and the machine where you are performing the restore.
📊 Step-by-Step Guide
Step 1: Delete BACKUP.LZH from the correct user subdirectory
Use this when you are restoring from backup.
Delete BACKUP.LZH from the \UTSxx\USERS\user name subdirectory on the machine where you are attempting to restore.
The file should be in the subdirectory for the user name to which you are restoring.
Step 2: If you used Transfer Updates, delete BACKUPBC.LZH
Use this when the error occurred using the Transfer Updates option.
If the error occurred using the Transfer Updates option, look in the \UTSxx\MAILBOX subdirectory on the machine where you are restoring, and then delete BACKUPBC.LZH.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,install,setup