Support Centere-file Rejection: IND-195 - "'IPAddress' in 'AtSubmissionCreationGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value."" in a 1040 return using SureFire."
🔍 e-file Rejection: IND-195 (and IND-196) in a 1040 Return Using SureFire
Your client’s 1040 e-file may be rejected with IRS Reject Codes IND-195 and/or IND-196 related to the IP address in the return header.
⚠️ Before You Begin
You will need:
- Access to download and install the latest program update for SureFire
- An active internet connection before opening SureFire (so SureFire can obtain your IP address)
đź“Š Step-by-Step Guide
Step 1: Identify the rejection code(s)
Your client’s return is rejected with one or both of the following rejection codes:
- IND-195 - "'IPAddress' in 'AtSubmissionCreationGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value."
- IND-196 - "'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation' in the Return Header must have a valid value."
Step 2: Download and install the latest program update
Download and install the latest program update version.
The update contains changes to prevent returns from receiving IRS Reject Code IND-195.
Step 3: Confirm you are connected to the internet before opening SureFire
After installing the update, verify that you are connected to the internet prior to opening SureFire in order to obtain your IP address.
Step 4: Re-create and re-send affected returns
Then, re-create the e-file for any affected returns and re-send them.
đź“ť Note
Note the words in red listed above. If you receive reject IND-196 which includes "Filing"" in the rejection text
đź“ž Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal