Support Center

🔍 Why do I see "This facsimile is not approved for filing directly to the IRS"

This is a default message to let you know that in order to file the form directly to the IRS by mail, you are required to use Print Return or Print Current Form, in order to print the approved form by the agency.

📝 What the Message Means

This message does not necessarily mean that the form cannot be e-filed.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket