Support CenterForms are not aligned in SureFire.
🔍 Forms are not aligned in SureFire
This guide walks you through the steps to fix form alignment in SureFire.
⚠️ Before You Begin
Follow the steps below in order. If forms are still not aligned after completing them, you can open a support case for assistance.
📊 Step-by-Step Guide
Step 1: Close the return
Use this when you need to close the current return before running setup tasks.
Close the return.
Step 2: Open the Setup Assistant
Use this to access the utilities needed to uninstall modules.
Click Tools Utilities/Setup Assistant.
Step 3: Uninstall modules
Use this to remove the modules so they can be updated/applied again.
Click Tools Uninstall Modules.
Step 4: Select the module for the return type
Use this to choose the correct module based on your return type and state.
Select amodule for the return type. For example,if it is a 1040 return with California, select (Individual-1040 and California).
Step 5: Confirm uninstall
Use this to proceed with the uninstall action.
Click OK.
Click OKagain.
Step 6: Close the window
Use this to exit the current setup window.
Click X on the right side to close the window.
Step 7: Get module updates
Use this to download the latest module updates.
Click Communications Get Module Updates.
Step 8: Select all tasks and close
Use this to ensure all required updates are selected.
Once all fourboxes under Tasks are selected,click Close.
Step 9: Handle the Unprocessed Email window (if it displays)
Use this only if the Unprocessed Email window appears.
Click OKon the Unprocessed Emailwindow (if it displays).
Step 10: Confirm module updates
Use this to apply the module updates.
Click Yes on theModule Update(s) window.
Click OK on the Install window once modules are applied.
✅ Success!
After modules are applied, check whether the forms are aligned.
❌ If forms are still not aligned
Note: If forms are still not aligned, you can openopen a support case to receive assistance.
📝 Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base, haga clic aqu:Los formularios no estn alineados en SureFire.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup