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Error 392 - an error occurred while transmitting the bank files

🔍 What This Guide Covers

This article explains how to resolve Error 392 and retransmit check print data in SureFire.

⚠️ Before You Begin

You may need access to the computer where SureFire is installed to delete a specific file if the issue continues.

📊 Step-by-Step Guide

Step 1: Retransmit the check print records

You can retransmit check print records from within SureFire.

Step 2: Use the Bank menu option

On the Bank menu, select Maintenance/Setup and then Transmit Check Print Data.

Step 3: If the issue persists, delete the S2Master file

If the issue persists, right-click your SureFire desktop icon and select Properties. Click Open File Location (or Find Target, whichever is present). Locate the TRANSMIT folder.

Inside of this folder locate the file named S2Master (for 2012) and delete it. Then attempt to Transmit Check Print Data again.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket

Tags: install,bank