Support Centere-file Rejection: R0000-904-03 - "Software ID in the Return Header must have passed testing for the form family..."" in a 1040 return using SureFire."
🔍 e-file Rejection: R0000-904-03
"Software ID in the Return Header must have passed testing for the form family..."" in a 1040 return using SureFire.
⚠️ Before You Begin
To resolve this rejection, you will need to uninstall and re-install the modules for your SureFire software.
📊 Rejection Details
Full Rejection Text
"Software ID in the Return Header must have passed testing for the form family and tax year."
🛠️ Resolution
Step 1: Uninstall and Re-install SureFire Modules
To fix this reject, the modules for your SureFire software need to be uninstalled and re-installed.
Step 2: Follow the Uninstall/Reinstall Instructions
For instructions on how to uninstall and reinstall modules check article 000048282
✅ Success!
After you uninstall and re-install the required SureFire modules, the rejection should be resolved.
📝 Additional Information
Para obtener la versin en espaol de este artculo de Knowledge Base
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: federal,form