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"You are not authorized..." Error

🔍 What is this error?

If you are receiving this error when attempting to open a return, this guide will help you revalidate your registration code.

⚠️ Before You Begin

You will need your EFIN and registration code to validate your software.

📊 Step-by-Step Guide

Step 1: Open the Setup Assistant

To do this:

  • Log in as ADMIN
  • Click TOOLS at the top and select UTILITIES/SETUP ASSISTANT

                                           

Step 2: Validate your registration code

From the Utility window, click SETUP and then click SETUP ASSISTANT.

The first window will be the registration window. Simply enter your EFIN and REGISTRATION CODE and click on the VALIDATE button.

This will resolve the error.

❌ Common Errors

If validation does not resolve the issue, double-check that the EFIN and registration code were entered correctly.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup
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