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New York efile Rejection: 02708 - "Document received date is before Postmark date."" for a 1040 return. - NY Reject 02708 - Document received date is before Postmark date"


🔍 New York efile Rejection: 02708 - "Document received date is before Postmark date."" for a 1040 return

NY Reject 02708 - Document received date is before Postmark date

Payment date must be the date the e-file is being transmitted.

⚠️ Before You Begin

Make sure you have the correct transmission date for when you are sending the 1040 e-file.

📊 Step-by-Step Guide

Step 1: Confirm the correct payment/transmission date

Use this when you need to ensure the e-file dates match what the state expects.

Set the payment date to the date the e-file is being transmitted.

Step 2: Re-submit the e-file after updating the date

Use this after correcting the date that caused the rejection.

After updating the payment date to match the transmission date, re-submit the 1040 e-file.

✅ Success!

The rejection should be resolved once the payment date reflects the actual e-file transmission date.

❌ Common Errors

  • Using an earlier date for payment date that causes the document received date to appear before the postmark date.
  • Not matching the transmission date when the e-file was actually sent.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,state