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This user is locked into using the private forms list - This user is locked into using the private forms list, but a private forms list has not been setup for this user in this package.Please have the Admin unlock this user so a private forms list can be setup.


🔍 This user is locked into using the private forms list

This user is locked into using the private forms list, but a private forms list has not been set up for this user in this package.

Please have the Admin unlock this user so a private forms list can be set up.

⚠️ Before You Begin

You will need:

  • Admin access to the account/package

📊 Step-by-Step Guide

Step 1: Open the Lock/Unlock Private Forms List Tool

Use this when you need to unlock the user so a private forms list can be created.

From the admin user, go to Tools.

Step 2: Unlock the User

Use this to move the user from locked to unlocked.

Click Lock/Unlock Private Forms List, then move the locked user to unlocked users.

✅ Success!

Once the user is unlocked, a private forms list can be set up for them in this package.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup