How to move data from old computer to new
📚 What This Guide Covers
This guide shows you how to transfer your tax data from an old computer to a new one using a full reinstall approach. This method works when standard backup and restore options don't work properly.
⚠️ Before You Begin
You will need:
- An external hard drive or USB drive to transfer data
- Access to both your old and new computer
- About 30-45 minutes per tax year
- Administrator access to both computers
📋 Step-by-Step Instructions
Step 1: Create Backup Folders on External Drive
Create a separate folder on your USB or external hard drive for each tax year you're transferring.
- Connect your USB or external hard drive to your old computer
- For each tax year, create a new folder on the external drive
- Example: Create a folder named "2015" for tax year 2015
- Example: Create a folder named "2016" for tax year 2016
Step 2: Prepare the New Computer
Install fresh copies of the software on your new computer before transferring data.
- On the new computer, install SureFire for each tax year you need (Example: 2015, 2016)
- After installation, perform a full update for each year:
- Open Communications menu
- Click "Get Program Updates"
- Restart the program
- Click Communications again, then "Get Module Updates"
Step 3: Locate the Original Data on Old Computer
Find where your tax data is stored on the old computer.
- On your old computer, open "This PC" or "My Computer"
- Navigate to the C: Drive (usually C:\)
- Look for the SureFire installation folder: UTSXX
- Example: For 2015, find "UTS15" folder
- Example: For 2016, find "UTS16" folder
- Inside the UTSXX folder, locate the "USERS" folder
Step 4: Copy Data to External Drive
Transfer the user data from your old computer to the external drive.
- Right-click on the "USERS" folder inside the UTSXX directory
- Select "Copy"
- Navigate to the corresponding year folder you created on the external drive
- Example: If copying 2015 data, go to the "2015" folder on your external drive
- Right-click and select "Paste"
- Repeat steps 1-4 for each tax year you need to transfer
Step 5: Transfer External Drive to New Computer
Move your data to the new computer.
- Disconnect the external drive from your old computer
- Connect it to your new computer
Step 6: Restore Data to New Computer
Move the user folders from the external drive to the new computer's installation.
- On the new computer, open "This PC" or "My Computer"
- Navigate to C:\ and find the UTSXX folder (Example: C:\UTS15)
- Go into the UTSXX folder and locate the "USERS" folder that was installed fresh
- From your external drive, locate the year folder (Example: 2015) and the USERS folder inside it
- Copy the USERS folder from the external drive
- Paste it into C:\UTSXX folder and choose "Overwrite" when prompted
- Repeat for each tax year
Step 7: Create User Accounts for Transferred Data
Ensure all user accounts exist in the new software installation.
- Open the C:\UTSXX folder on your new computer
- Check the USERS folder to see what user folders are present
- Default folders (ADMIN, GUEST, TRAINING) already exist
- Any other folders represent user accounts you need to create
- In SureFire, create user accounts for each additional folder name found
- Example: If you see a "JOHN" folder, create a "JOHN" user account in SureFire
Step 8: Repair the Database
Run the database repair tool to ensure your data is properly integrated.
- Navigate to C:\UTSXX folder on your new computer
- Find and open the "DBREPAIR" file
- In the Database Repair window, check ONLY the box for "Populate DB from Returns"
- Click "Start Repair"
- Repeat steps for each tax year (UTS15, UTS16, etc.)
✅ You're Done!
Your tax data has been successfully transferred from the old computer to the new one. Your SureFire software should now have access to all your transferred returns and client information.
📞 Still Need Help?
If you have questions or run into issues during the data transfer process, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup
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