Support CenterHow do I verify if a user has rights to print in SureFire Web Version? - How to verify user role when you are unable to print a return while logged in as a user
🔍 How do I verify if a user has rights to print in SureFire Web Version?
This guide shows you how to verify a user role when you are unable to print a return while logged in as a user.
⚠️ Before You Begin
You will need to:
- Log in using Admin in SureFire Web Version
📊 Step-by-Step Guide
Step 1: Log in as Admin
Use this when you need to access user management.
Using Admin, log in to SureFire Web Version.
Step 2: Open Manage Users
Use this when you need to view user permissions.
Click Manage Users.
SureFire Web Version will display the User Manager window.
Step 3: Select the user and edit roles
Use this when you need to check the user’s assigned roles.
Select the user name, click Edit.
Important: SuperUser and Licensed User roles must be on the Assigned Roles section to create a tax return and e-file.
Step 4: Close the user edit window
Use this when you are finished reviewing/updating the user roles.
When finished, click Close.
Step 5: Acknowledge the message
Use this to confirm the action completed.
SureFire Web Version will display the Message from webpage window.
Click OK.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: web,setup