Image Description Support Center

Our Support number is: 1-800-516-9442
<- Back to Main Page

Efile Rejection: F1040-278-03 If Form 1040- "form8689Amt' has a non-zero value"


🔍 Efile Rejection: F1040-278-03 If Form 1040- "form8689Amt" has a non-zero value

This guide explains what to do when you receive an e-file rejection stating:

F1040-278-03If Form 1040- "form8689Amt' has a non-zero value

⚠️ Before You Begin

Before resubmitting, you need to confirm whether there is an allocation of Individual Income Tax to the U.S. Virgin Islands.

📊 Step-by-Step Guide

Step 1: If there is an allocation to the U.S. Virgin Islands

Use this when you need to add the required form amount for the U.S. Virgin Islands allocation.

Based on the error, the client needs to:

  • Add Form 8689
  • Fill it out
  • Resend the return

This applies if there is allocation of Individual Income Tax to the U.S. Virgin Islands.

Step 2: If there is no allocation to the U.S. Virgin Islands

Use this when the return should not include the Form 8689 amount.

If there is no allocation of Individual Income Tax to the U.S. Virgin Islands, then:

  • Remove the amount on 1040 page 2 line 19

After making the change, resend the return.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,federal