Support CenterThe Return list is blank in SureFire - The Return List is blank in SureFire
🔍 The Return list is blank in SureFire
This guide will help you fix a blank Return list in SureFire by running the DB repair process.
⚠️ Before You Begin
Important: SureFire must be closed to run DBrepair.
📊 Step-by-Step Guide
Step 1: Run DBrepair.exe
Use this when you need to repair the SureFire database so returns populate correctly.
Run theDBrepair.exe program. You can find it inside the folder Y:\UTSxx (where Y represents the drive where SureFire is installed and xx is the year of the program).
Step 2: Populate returns
Use this to ensure the returns data is loaded during the repair.
Mark the check box Populate DB from returns'.
Step 3: Start the repair
Use this to begin the database repair process.
Click in Start Repair.
Step 4: Close DBrepair
Use this after the repair finishes.
Close DBrepair.
Step 5: Reopen SureFire and verify
Use this to confirm the Return list is no longer blank.
Open SureFire, now you should be able to see all the returns on the list.
✅ Success!
If the repair completed correctly, the Return list should now display all returns.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup