Support CenterPrinted lines of Form 706 overlapping
🔍 What This Guide Covers
This guide shows you how to fix a printing issue caused by using the wrong printer driver (Windows driver vs. PCL driver).
⚠️ Before You Begin
You will need access to your printer settings so you can change to a PCL6 (or matching) driver.
📊 Step-by-Step Guide
This can occur when your printer is set to use a Windows driver instead of a PCL driver. To correct the problem, follow the steps below.
To change your printer driver:
- Click the Windows Start button, point to Settings, and then click Control Panel.
- In the Control Panel window, double-click Printers and Faxes.
- Right-click the appropriate printer, and then select Properties.
- Click the Advanced tab, and then click New Driver.
- In the Add Printer Driver Wizard window, click Next.
- In the Manufacturer list, select HP, and then select a driver in the Printer list that matches your printer name, or else any driver ending with PCL6.
- Click Next, and then click Finish.
- In the Driver drop-down list, select the driver you just installed, click Apply, and then click OK.
❌ Common Errors
If you still see printing issues after switching drivers, re-check that you selected a matching driver or a driver ending with PCL6. Then try printing again.
You should no longer have this problem printing Form 706 returns. If the problem persists, contact Customer Support at 866-641-WISE (9473).
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install