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Tags: federal,form
How can I add preparer fees to return if the there is no federal refunds
🔍 How can I add preparer fees to return if there is no federal refund?
If there is no federal refund, you will not be able to add preparer fees to the return in the software. In this situation, the customer will need to collect the fees directly from the taxpayer.
⚠️ Before You Begin
Key point: When there is no federal refund available, preparer fees cannot be added to the return.
🧾 What You Need to Do
Step 1: Confirm there is no federal refund
If the return has no federal refund, the system will not allow preparer fees to be added to the return.
Step 2: Collect the fees from the taxpayer
Because the fees can’t be added to the return without a federal refund, the customer will need to collect the fees from the taxpayer.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: federal,form