Support CenterHow to I do I view or print Acknowledgements for accepted or rejected returns in TWO? - How to I do I view or print Acknowledgements for accepted or rejected returns in TWO?
🔍 What is Acknowledgements?
Once an e-File has been submitted, the IRS, state and bank will send an acknowledgement to let you know if the return was accepted or rejected and, if rejected, what you can do to correct the return.
⚠️ Before You Begin
You will need to have already submitted an e-File in TWO so acknowledgements can be generated.
📊 Step-by-Step Guide
Step 1: Open e-Filing
Use this when you need to access the acknowledgements area.
1. Click e-Filing.
Step 2: Choose View Acknowledgements
Use this when you want to see acknowledgement details.
2. Click View Acknowledgements.
Step 3: Select the acknowledgement type
Use this when you want to view IRS, State, or Bank acknowledgement results.
3. Click the tab of the type of acknowledgement (IRS, State or Bank) you want to view.
Step 4: Review the Status
Use this to confirm whether the return was accepted or rejected.
4. Notice the Status column indicating acceptance, rejection, or sent to the IRS for each acknowledgement.
Step 5: Print all acknowledgements
Use this when you need a printed copy of the acknowledgement(s).
5. Click Print All to print the acknowledgement.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
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