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On the Virginia return (page 1 of the 760 - On the Virginia return (page 1 of the 760, page 2 of the 760-PY or 763), the income tax return is not selected for e-filing. (VA 1)Can't e-file VA stateCan't click on e-file


🔍 On the Virginia return (VA 760) the income tax return is not selected for e-filing (VA 1)

If you cannot e-file your Virginia return (for example, you cannot click on e-file), this guide will help you make sure the correct form is selected for e-filing.

⚠️ Before You Begin

Make sure you are working in the correct Virginia return pages:

  • VA 760 (page 1 of the 760)
  • VA 760 (page 2 of the 760-PY)
  • VA 763

📊 Step-by-Step Guide

Step 1: Open the correct Virginia return page

Use this when you need to navigate to the e-file selection area.

Go to VA 760 Pg 1

Step 2: Find the e-file option

Use this when you need to enable e-filing for the return.

Scroll down to where it says yes to e-file

Step 3: Select the forms you are e-filing

Use this when the return is not selected for e-filing.

Below yes to e-file, mark the box for What forms are you e-filing

✅ Success!

After you mark the box for What forms are you e-filing, the Virginia return should be selected properly for e-filing.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: state,form