Support CenterEfile Rejection: IND-165-02 Form 8862 must be present in the return with Child Tax Credit (nonrefundable or refundable)/Additional Child Tax Credit/Credit for Other Dependents Indicator checked. The e-File database.. in a 1040 return using SureFire - Form 8862 must be present in the return with Chil
🔍 Efile Rejection: IND-165-02
Form 8862 must be present in the return with Child Tax Credit (nonrefundable or refundable)/Additional Child Tax Credit/Credit for Other Dependents indicator checked. The e-File database in a 1040 return using SureFire - Form 8862 must be present in the return with Chil
⚠️ Before You Begin
You will need to:
- Add and complete Form 8862 in the return
- Re-create and re-submit the e-File after Form 8862 is added
📊 Step-by-Step Guide
Step 1: Add Form 8862 to the return
Add form 8862 to the return.
Step 2: Complete Form 8862
Once you have added and completed Form 8862, you will need to re-create and re-submit the e-File.
Step 3: Mark the correct box on Page 1 of Form 8862 (EIC)
Page 1 of form 8862 mark first box if reject related to EIC
Step 4: Mark the correct box on Page 1 of Form 8862 (CTC/ACTC)
Page 1 of form 8862 mark second box if reject related to CTC/ACTC
Step 5: Answer Form 8862 questions starting at line 14
Go to form 8862 answer questions starting at line 14.
✅ Success!
After you add and complete Form 8862, re-create and re-submit the e-File.
❌ Troubleshooting
If the rejection IND-165-02 continues, confirm that:
- Form 8862 is present in the return
- The Child Tax Credit (nonrefundable or refundable)/Additional Child Tax Credit/Credit for Other Dependents indicator is checked
- You re-created and re-submitted the e-File after completing Form 8862
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal