Support CenterE-file reject IND-031-04 'PrimaryPriorYearPIN' or 'PrimaryPriorYearAGIAmt' in the Return Header must match the e-File database in SureFire - 'PrimaryPriorYearPIN' or 'PrimaryPriorYearAGIAmt' in the Return Header must match the e-File database. /efile:Return/efile:ReturnHeader/efile:Filer/efile:Prima
🔍 E-file Reject IND-031-04: PrimaryPriorYearPIN or PrimaryPriorYearAGIAmt in the Return Header must match the e-File database
This reject means the prior-year information in your return header does not match what SureFire has on file for e-filing.
⚠️ Before You Begin
To correct the IRS rejections, verify that the taxpayer and spouse's prior-year PIN, electronic filing PIN, and prior-year AGI are correct.
📊 Step-by-Step Guide
Step 1: Verify prior-year PIN and AGI
Use this when you need to ensure the header matches the e-File database.
To correct the IRS rejections, verify that the taxpayer and spouse's prior-year PIN, electronic filing PIN, and prior-year AGI are correct.
Step 2: (Optional) Use the Practitioner PIN method
Use this if you want to avoid entering the prior-year PIN/AGI information.
You can also choose the Practitioner PIN method. This method does not require any of this information.
Step 3: How to use the Practitioner PIN method
Follow these steps to switch methods and resend.
Go to the Main Information Sheet.
Select the checkbox Check here if using the Practitioner PIN method for e-filing this income tax return.
Select the checkbox for: What form(s) are you -e-filing using PINs?
Re-create the e-file and re-transmit.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal