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SureFire Install Version Utility/Setup Assistant is greyed out - The customer is attempting to access the Utility/Setup Assistant within the program and the option is greyed out.


🔍 SureFire Install Version Utility/Setup Assistant is greyed out

This guide helps you when the Utility/Setup Assistant option is greyed out in SureFire and you are trying to access it within the program.

⚠️ Before You Begin

Before starting, make sure you know which SureFire version you are troubleshooting:

  • 20YY - "YY" is the year of the software you are troubleshooting.

📊 Step-by-Step Guide

Step 1: Close SureFire 20YY

Use this when you need to stop the program before changing background processes.

1.) Close SureFire 20YY (YY being the year of the software you are troubleshooting.)

Step 2: Open Task Manager

Use this to manage any background tasks that may be preventing the Utility/Setup Assistant from opening.

2.) Open Task Manager

Step 3: End the background process

Use this to stop any running process that includes the SureFire executable name.

3.) In the Background processes area, end any task that has "twwYY.exe"" in the name

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup