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If paid preparer information is entered you must enter Preparer Name and PTIN when preparing returns for IRS VITA site


🔍 If paid preparer information is entered you must enter Preparer Name and PTIN when preparing returns for IRS VITA site

This response is specific for IRS VITA sites

⚠️ Before You Begin

You can know if this is a VITA site by looking at the account in Data Manager, Main information page, the Order Number will begin with an 'S" this same number is used a PTIN on the return.

 

🛠️ Step-by-Step Guide

Step 1: Open the Main Information sheet

Use this when you need to resolve this issue.

On the Main Information sheet

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: federal,form