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(729) The return that you have requested is currently locked by another user.Would you like to open this return in read-only mode?

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Try fixing this by doing the following:

Open return under a different username, then go back and open it again on previous one, do this about 4-5 times and it should clear up in the database.

 

If that doesn't work then do this:

To correct this problem, you need to delete the ratstorage.dat file after closing SureFire on all workstations.

 

1. To delete the ratstorage.dat file
2. Close SureFire on all workstations.
3. Navigate to the X:\UTSxx folder.
4. Right-click the ratstorage.dat file, and then select Delete.
5. Click OK to confirm the deletion.

 

You will no longer receive this error when opening this return.

Tags: install,setup