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Tags: reject,federal
e-file Rejection Error: X0000-031 Zip Entry names must conform to the guidelines in Publication 4164.
🔍 e-file Rejection Error: X0000-031 Zip Entry names must conform to the guidelines in Publication 4164.
This reject may occur due to the pdf name, in cases where a pdf is attached to the return.
⚠️ What You Need to Know
The name of each PDF file cannot exceed 64 characters and should not include the following characters in the filename:
- Slashes (both forward / and back \)
- Double periods (..)
- All characters outside the range x20-x7E (the visible ASCII range plus space)
- Semicolon (;), Vertical bar (|), both left and right square bracket ([]), both left and right-angle bracket (), caret (^) and grave accent (`)
- Ampersand (), double quote (")
📊 Step-by-Step Guide
Step 1: Check the attached PDF filename
Use this when you need to confirm the PDF name meets the e-file requirements.
- Make sure the filename is 64 characters or less.
- Remove any disallowed characters from the filename (see the list above).
Step 2: Rename the PDF and re-submit
Use this when you need to resolve the rejection.
- Rename the PDF so it follows the guidelines in Publication 4164.
- Re-attach the renamed PDF to the return and submit again.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal