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E-file button is greyed out when trying to create extension E-files in SureFire Web Version - E-file button is greyed out when trying to create extension E-files in SureFire Web Version


🔍 E-file button is greyed out when creating extension E-files in SureFire Web Version

It is not possible to E-file a return with $0 income. SureFire Web Version requires some type of income reflected in the 1040 Pg 1 in order to create e-files.

⚠️ Before You Begin

Make sure the return has some type of income reflected on 1040 Pg 1. If the income is $0, the E-file button will remain greyed out.

🛠️ Workaround for Extensions

Step 1: Enter $1 on line 1

Use this when you need to activate the E-file button for an extension.

Enter $1 on line 1. This will activate the E-file button.

Step 2: Remove the $1 before submitting the actual return

Use this to ensure your final submission is accurate.

Remember to remove this amount on actual return submission.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: web,federal,form