Support CenterERROR in "Copying Preparer/ERO Information': all subsequent"
🔍 Error: ERROR in "Copying Preparer/ERO Information': all subsequent"
This message means the software could not copy your preparer/ERO information forward as expected.
⚠️ Before You Begin
Make sure you have completed the required preparer/ERO fields for the prior year before attempting to carry the information forward.
🛠️ Step-by-Step Fix
Step 1: Complete preparer/ERO fields in the prior year
Use this when you need to ensure all required information is entered before carryforward.
Complete all the required fields for preparer/ERO information in the prior year.
Step 2: Attempt to carryforward the information
Use this when you want the software to copy the information automatically.
After completing the prior year fields, attempt to carryforward the information.
Step 3: If carryforward does not work, add the information manually to 2023
Use this when the automatic carryforward fails.
If this does not work, add the information manually to the 2023 software.
❌ Troubleshooting Note
If you still see the error after trying the steps above, the required preparer/ERO information may not have been fully entered in the prior year, or the carryforward process may not be able to transfer it automatically.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: federal,form