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Keep getting program crashing when opening SureFire - Problem with opening SureFire, it shuts the whole program down on all workstations.


🔍 Keep getting program crashing when opening SureFire

This guide helps you fix a problem where SureFire crashes and shuts the whole program down when opening it on all workstations.

⚠️ Before You Begin

Please note:

  • If you have a network install, you must close SureFire on all workstations before starting the repair.

📊 Step-by-Step Guide

Step 1: Run DBR

Use this when you need to start the database repair process.

Run DBR.

Step 2: Close SureFire on all workstations

Use this when you need to ensure no one is using the program during the repair.

Close the SureFire program. If you have a network install, be sure to close the program on all workstations.

Step 3: Browse to the SureFire install drive and run the repair command

Use this to locate the SureFire installation and start the repair.

Browse to the drive where SureFire is installed via CMD or StartRun (for example, T:\UTS**\dbrepair c)

For CMD hit Enter and from Run click OK

Step 4: Start the repair

Use this to begin the database repair and wait for it to complete.

Click Start repair. The Log box will display "Done"" when the repair is finished

Step 5: Close the database repair window

Use this after the repair completes to return to normal operation.

Close the database repair by clicking X in the top-right corner of the window

Step 6: Open SureFire

Use this to confirm the crash issue is resolved.

Open SureFire

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📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install,setup