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Tags: diagnostic,federal,form
SureFire E-file validation error: If a PO Box is listed on the Main Information Sheet - If a PO Box is listed on the Main Information Sheet, you must list the taxpayer's primary physical address on the FeeCollect PS application. The taxpayer's primary physical address cannot be a PO Box.
🔍 SureFire E-file validation error: If a PO Box is listed on the Main Information Sheet
If a PO Box is listed on the Main Information Sheet, you must list the taxpayer's primary physical address on the FeeCollect PS application. The taxpayer's primary physical address cannot be a PO Box.
⚠️ Before You Begin
Please review the address you entered. This error can occur when the address contains a word that resembles a name.
🧩 How to Fix the Address Validation Error
Step 1: Check the address for words that resemble a name
If the address has a word that resembles a name, the program will not allow it. Please separate the first 4 letters in order to clear error.
Step 2: Use the corrected formatting
Example: 123 Campbell ct.
Instead use: 123 Camp bell ct.
✅ Success!
After updating the address formatting (and ensuring the primary physical address is not a PO Box), the e-file validation error should clear.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,federal,form