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Tags: install
SSN exist on another return file in SureFire - Unable to open return file
🔍 SSN exist on another return file in SureFire - Unable to open return file
The SSN was entered in multiple return files in error. Deleted the bad return files.
⚠️ Before You Begin
You will need:
- Access to the correct SureFire return files
- Ability to delete or remove the incorrect return files
📊 Step-by-Step Guide
Step 1: Confirm the SSN was entered in multiple return files
Use this when you need to verify why SureFire is unable to open the return file.
The SSN was entered in multiple return files in error.
Step 2: Delete the incorrect (bad) return files
Use this when you need to remove duplicates so the correct return file can be opened.
Deleted the bad return files.
✅ Success!
The issue was resolved by removing the return files that incorrectly contained the SSN.
❌ Common Errors
If you still see the problem, double-check that the SSN is not present in any other return file besides the one you are trying to open.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install