Support CenterError: SureFire has already opened the return when starting a new return - Error:SureFire has already opened the return when starting a new return in SureFire.
🔍 Error: SureFire has already opened the return when starting a new return
This article explains what to do when you see the message:
Error: SureFire has already opened the return when starting a new return
⚠️ Before You Begin
Before starting a new return, you will need to clear the stored return data file so SureFire can open the new return successfully.
📊 Step-by-Step Guide
Step 1: Remove the Ratstorage.dat file
Use this when you need to clear the saved return storage so SureFire can start fresh.
Go to UTSXX (where XX is the year of the program) and erase the Ratstorage.dat file.
Step 2: Start the new return again
Use this after clearing the file to confirm the new return opens properly.
Try to start the new return again and it should open successfully.
✅ Success!
After erasing Ratstorage.dat and starting the return again, SureFire should open the new return successfully.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: install,setup