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Why isn't the backup function listing all of my returns?

📚 What This Guide Covers

How to use the backup function listing all of your returns.

⚠️ Before You Begin

Make sure you can access the Communications window in Sure-Fire.

📊 Step-by-Step Guide

  1. Go into the Communications>Send Federal/State returns to..., then click the Filter button.
  2. Remove everything from every box except 'Show returns with blank dates.' Then click OK and close the communications window.
  3. After this, you should be able to backup all of your returns.

❌ Common Errors

If the list still does not include all returns, re-check that you removed everything from every box except 'Show returns with blank dates'.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install
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