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TX Extension (Unable to create e-file) in SureFire - Trying to file TX extension forms and the efile area is greyed out.The federal extensions have been accepted.


🔍 TX Extension (Unable to create e-file) in SureFire

Trying to file TX extension forms and the e-file area is greyed out. The federal extensions have been accepted.

⚠️ Before You Begin

TX extension is enabled for e-filing. Please make sure you have the following installed:

  • Latest program update: 37.02
  • TX Business Module version: 3.0

🧭 Step-by-Step Guide

Step 1: Confirm your program and module versions

Use this when you need to ensure TX extension e-filing is enabled properly.

Make sure you have the latest program update 37.02 and TX Business Module version 3.0 installed.

Step 2: Check TX authorization

Use this when the e-file area is greyed out.

Go to the Help menu, then View Authorization.

Select the Business tab.

Confirm that TX Version 1 displays for all form types.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: state,form