Image Description Support Center

Our Support number is: 1-800-516-9442
<- Back to Main Page

SureFire E-File Validation Error: The element 'CaliforniaEarnedIncome' in namespace 'www.ftb.ca.gov/efile' has incomplete content. List of possible elements expected: 'StateWages - SureFire E-File Validation Error:The element 'CaliforniaEarnedIncome' in namespace 'www.ftb.ca.gov/efile' has incompl


🔍 SureFire E-File Validation Error: CaliforniaEarnedIncome has incomplete content

This is a known reported issue that was corrected with State Individual CA Module V4.0 that was released on 02-20-2023

 

Message summary: The element 'CaliforniaEarnedIncome' in namespace 'www.ftb.ca.gov/efile' has incomplete content. List of possible elements expected: 'StateWages - SureFire E-File Validation Error:The element 'CaliforniaEarnedIncome' in namespace 'www.ftb.ca.gov/efile' has incompl

⚠️ Before You Begin

You will need to:

  • Update to State Individual CA Module V4.0 (released 02-20-2023)
  • Create your e-file after updating

📊 Step-by-Step Guide

Step 1: Update your State Individual CA Module

Use this when you need to install the fix for the validation error.

Please update module and create efile.

Step 2: Create your e-file

Use this after the module update so the corrected validation logic is used.

Please update module and create efile.

✅ Success!

The issue was corrected with State Individual CA Module V4.0 released on 02-20-2023. After updating and recreating your e-file, the validation error should be resolved.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: diagnostic,state,form,install,setup