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Reject Code IND-35 - PriorYearPIN or PriorYearAGI must match


📚 What This Guide Covers

This article explains the Error Reject Code IND-35 and how to fix it when the PriorYearPIN or PriorYearAGI must match the e-File database.

⚠️ Before You Begin

You will need:

  • A return with PriorYearAGI/PIN mismatch

📊 Step-by-Step Guide

Step 1: Open the Return

Open the tax return that is showing the error.

Step 2: Go to Main Information Sheet

Navigate to the Main Info sheet.

Step 3: Locate Practitioner PIN Section

Look towards the bottom of the Main Info sheet for Self-Select Practitioner PIN.

Step 4: Check Practitioner PIN Method

Check the box labeled "Check if using the Practitioner PIN method for e-filing this income tax return or Form 4868 with direct debit".

You can now delete the original 20XX AGI and 20XX PIN fields for the Taxpayer and Spouse.

Self Select Practitioner PIN

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,federal