Support CenterRejection error: A binary attachment submitted in the PDF format must begin with the file header "%PDF in a SureFire"
🔍 Rejection error: A binary attachment submitted in the PDF format must begin with the file header "%PDF in a SureFire"
This guide helps you resolve a SureFire rejection error related to PDF attachments.
⚠️ Before You Begin
Before you try again, make sure you can access the PDF attachment and the SureFire attachments folder on your server.
📊 Step-by-Step Guide
Step 1: Check the PDF attachment name and verify it opens
Use this when you need to confirm the attachment is valid and correctly named.
If there is a pdf attached, verify the PDF attachment name does not have any special characters or spaces, also verify that it opens correctly.
Step 2: Remove the PDF and locate the attachment file
Use this when the file name is correct but the rejection still occurs.
If the name is correct, remove the pdf, thenlocate and deletethe attachment file Y:\utsXX\attachments (Y is the drive where SureFire is installed and X is the 2 last digits in the year)
Step 3: Add the PDF back, confirm it opens, and re-file
Use this when you are ready to re-submit after replacing the attachment.
Add back the Pdf, make sure it can open and then e-file again
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,federal