Support CenterSureFire e-file rejection error: F540-765 - SureFire e-file rejection error:F540-765If Form 540, line 91 [UseTax] is zero, then Line 91 [NoUseTaxOwed] or Line 91 [UseTaxPaidDirectlyToCDTFA] checkbox must be checked./CA-Return/CA-ReturnData/CAForm540/UseTaxValue: UseTax is 0. NoUseTaxOwed is . U
🔍 SureFire e-file rejection error: F540-765
Message: If Form 540, line 91 [UseTax] is zero, then Line 91 [NoUseTaxOwed] or Line 91 [UseTaxPaidDirectlyToCDTFA] checkbox must be checked.
Field details: /CA-Return/CA-ReturnData/CAForm540/UseTaxValue: UseTax is 0. NoUseTaxOwed is . U
⚠️ Before You Begin
To resolve this e-file rejection, you will need to review Form 540, page 3, line 91 and ensure the correct checkbox is selected.
📊 Step-by-Step Guide
Step 1: Open the correct form page
Use this when you need to find the exact location of the error.
Go to CA 540 Pg3
Step 2: Navigate to line 91
Use this when you need to confirm what is entered on line 91.
Scroll down to line 91
Step 3: Check the correct checkbox
Use this when you need to match the rejection requirement (UseTax is 0).
Make sure to check the 'No use tax is owed' box.
Step 4: Recreate and resubmit
Use this when you need to regenerate the e-file submission after changes.
Recreate e-file and submit.
✅ Success!
If UseTax is 0 on Form 540, line 91, checking 'No use tax is owed' should satisfy the e-file requirement and allow the submission to pass.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: reject,state,form