Support CenterDiagnostic error on LA 565: " hexadecimal value 0x00 - ""Exception in CreateEfile: ""."" hexadecimal value 0x00
🔍 Diagnostic error on LA 565: " hexadecimal value 0x00 - ""Exception in CreateEfile: ""."" hexadecimal value 0x00
This article explains the diagnostic error you may see for LA 565:
hexadecimal value 0x00 - "Exception in CreateEfile: "." hexadecimal value 0x00
Additional message:
is an invalid character
⚠️ Before You Begin
To resolve this error, you will need to identify what field or data contains an invalid character (specifically related to a 0x00 value).
📊 Step-by-Step Guide
Step 1: Review the full error text
Use this when you need to confirm exactly what the diagnostic is reporting.
Confirm you are seeing the message:
hexadecimal value 0x00 - "Exception in CreateEfile: "." hexadecimal value 0x00
And the additional detail:
is an invalid character
Step 2: Locate the invalid character in your LA 565 data
Use this when you need to find the source of the invalid character.
Because the error indicates an invalid character associated with hexadecimal value 0x00, check your LA 565 inputs for any unexpected or unsupported characters in the relevant fields.
❌ Common Errors
This diagnostic typically appears when a field contains an invalid character (the message indicates a 0x00 value).
If you continue to see the error after checking your data, you may need support to pinpoint the exact field causing the issue.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,state,form