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How to unbatch e-files in SureFire? - E-files batched when trying to transmit.


🔍 How to unbatch e-files in SureFire?

E-files may be batched when you are trying to transmit. This guide shows you how to unbatch them so you can continue sending returns normally.

⚠️ Before You Begin

Make sure you are in the transmission flow where the program prompts you to unbatch.

📊 Step-by-Step Guide

Step 1: Open Communications

Use this when you need to access the sending options.

Go to communications.

Step 2: Start sending Federal/State returns to EFC

Use this when you need to begin the transmit process.

Click send Federal/State returns to EFC.

Step 3: Unbatch when prompted

Use this when e-files are batched and you want to send them individually.

The program will prompt you to click the option unbatch. Click it and continue to send returns as normal.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: install