Support Center

🔍 Form 8812

It is important for the tax preparer to verify that the form is completed correctly and that the Taxpayer(s) qualify for the credit.

⚠️ Before You Begin

Make sure you confirm both of the following:

• The form is completed correctly
• The Taxpayer(s) qualify for the credit

❌ When This Issue Occurs

This issue will occur if the user mark box 13 on Form 8812, page as "Neither a or b apply".

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket