Image Description Support Center

Our Support number is: 1-800-516-9442
<- Back to Main Page

e-file rejection F8862-006-01 - Full Reject Message:F8862-006-01 - If Form 8862, 'CTCACTCODCClaimedInd' is checked, then 'CTCACTCChildInformationGrp' or 'ODCPersonInformationGrp' must have a value


🔍 e-file rejection F8862-006-01 - Full Reject Message

F8862-006-01: If Form 8862, CTCACTCODCClaimedInd is checked, then CTCACTCChildInformationGrp or ODCPersonInformationGrp must have a value.

⚠️ Before You Begin

Make sure you are reviewing Form 8862, specifically page 1, where the CTC/ODC checkbox is located.

🛠️ What This Means

If on 8862 page 1, the checkbox for CTC/ODC is checked, then you must have information in the corresponding sections for this credit in the 8862 form.

✅ How to Fix It

Step 1: Check the CTC/ODC checkbox on Form 8862 page 1

Confirm whether the checkbox for CTC/ODC is checked (this corresponds to CTCACTCODCClaimedInd).

Step 2: Enter the required information in the matching section

If the CTC/ODC checkbox is checked, you must provide values in the corresponding group(s): CTCACTCChildInformationGrp or ODCPersonInformationGrp.

Step 3: Re-submit after completing the missing section(s)

Once the required information is added, try the e-file process again.

❌ Common Errors

  • Checkbox is checked on 8862 page 1, but the related credit information section is left blank.
  • CTCACTCChildInformationGrp and/or ODCPersonInformationGrp does not have a value when required.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: federal,form,reject