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Bank rejection error - Taxpayer ID Issue Date equals the Taxpayer DOB or Spouse DOB. - Bank rejection error - Taxpayer ID Issue Date equals the Taxpayer DOB or Spouse DOB.


🔍 Bank rejection error - Taxpayer ID Issue Date equals the Taxpayer DOB or Spouse DOB

This message appears when the Taxpayer ID Issue Date you entered matches either the Taxpayer DOB or the Spouse DOB, causing the bank to reject the submission.

⚠️ Before You Begin

Make sure you have the correct issue date information for the taxpayer ID.

📊 Step-by-Step Guide

Step 1: Enter a valid issue date

Use this when you need to correct the bank rejection message.

Update the Taxpayer ID Issue Date so it does not equal the Taxpayer DOB or the Spouse DOB. Then try the submission again.

❌ Common Errors

“Enter a valid issue date.”

This typically means the issue date you entered is not valid for the bank’s requirements—commonly because it matches the taxpayer’s or spouse’s date of birth.

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: reject,bank,federal