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Why is the 990 or 990EZ not checked off as complete?


๐Ÿ” Why is the 990 or 990EZ not checked off as complete?

This can occur when you have both the 990 and 990EZ in the return.

โš ๏ธ Before You Begin

Make sure you review the returnโ€™s selected Type of exempt organization so the program can mark the correct form as complete.

๐Ÿ“Š Step-by-Step Guide

Step 1: Open the Main Info page

Use this when you need to navigate to the section where the form type is selected.

Go to the Main Info page.

Step 2: Verify the correct Type of exempt organization is selected

Use this when the 990 or 990EZ is not being marked as complete.

Under Type of exempt organization, verify you have the correct item selected.

  • The first optionis for the 990.
  • The second option is for the 990EZ.
  • The third option is for the 990-PF.
  • The fourth option is for the 990-T.

๐Ÿ“ž Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



Tags: federal,form