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Can I cancel a Pre-Ack return once It has been submitted?

🔍 Can I cancel a Pre-Ack return once it has been submitted?

No, we cannot stop it once it has been submitted. You would have to contact the bank so they could cancel it.

📊 What happens with the e-file once they cancel the Pre-Ack?

Use this when you need to understand what happens after the bank cancels the Pre-Ack.

It would still go to the IRS and the funds would go to the bank because it was originally sent up as a bank product.

✅ Options for the taxpayer

  • The taxpayer could get the RT only (pay less fees)
  • Or tell the bank they want the money returned to the IRS and wait for a paper check in the mail

📞 Still Need Help?

If you are having trouble, contact our support team:

Phone: 1-800-516-9442

Or submit a support ticket



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