Support CenterFull Validation Error:Form MA 1: The ':CityNm' element is invalid - The value '' is invalid according to its datatype ':CityType' - The Pattern constraint failed. The ':StateAbbreviationCd' element is invalid
🔍 Full Validation Error: Form MA 1
Error message: The ':CityNm' element is invalid - The value '' is invalid according to its datatype ':CityType' - The Pattern constraint failed. The ':StateAbbreviationCd' element is invalid
This guide will help you fix the issue by entering the missing Preparer City and State information.
⚠️ Before You Begin
Make sure you have access to the Main Information page so you can update the Preparer details.
📊 Step-by-Step Guide
Step 1: Open the Main Information page
Use this when you need to update the Preparer details that are causing the validation error.
Go to the Main Information page.
Step 2: Enter Preparer City and State
Use this when the error indicates the City and/or State fields are invalid or missing.
Enter the Preparer City and Preparer State in the preparer section.
✅ Success!
After you enter the Preparer City and State, the validation error related to :CityNm and :StateAbbreviationCd should be resolved.
📞 Still Need Help?
If you are having trouble, contact our support team:
Phone: 1-800-516-9442
Tags: diagnostic,federal,form